Details about the cancellation policy of Swiss Airlines

If you're planning to book a flight with Swiss Airlines, it's important to know their cancellation policy in case your plans change. In this blog post, we'll discuss everything you need to know about Swiss Airlines'cancellation policy.

What is Swiss Airlines' Cancellation Policy?

Swiss Airlines allows passengers to cancel their flight for a fee or under certain circumstances without a fee. The amount of the fee and the eligibility for a refund depend on the type of ticket you've purchased.

Refund Eligibility Criteria

Swiss Airlines offers refunds for cancellations made within 24 hours of booking. If you've purchased a refundable ticket, you can cancel your flight and receive a full refund. If you've purchased a non-refundable ticket, you may still be eligible for a refund under certain circumstances, such as:

• The death of a passenger or an immediate family member
• Serious illness or injury preventing travel
• Cancellation due to the airline's fault

In these cases, you may be required to provide documentation to support your claim.

Swiss Airlines Cancellation Fees

If you're cancelling a non-refundable ticket outside of the 24-hour window, Swiss Airlines charges a fee depending on the type of ticket and the distance of the flight. The fee ranges from $75 to $300. If you've purchased a refundable ticket, there is no cancellation fee.

How to Cancel a Swiss Airlines Flight?

To cancel a Swiss Airlines flight, you can either do it online or by contacting their customer service team. Here are the steps to cancel your flight online:

• Go to the Swiss Airlines website and log in to your account
• Click on "My Bookings" and select the flight you wish to cancel
• Click on "Cancel Flight" and follow the instructions
• Pay any applicable cancellation fees if you have a non-refundable ticket

If you prefer to cancel your flight by contacting Swiss Airlines' customer service team, you can do so by phone or email.

In conclusion, it's always a good idea to familiarise yourself with an airline's cancellation policy before booking a flight. Swiss Airlines offers flexibility with their refund eligibility criteria, but it's important to be aware of their cancellation fees and the steps to cancel a flight. We hope this guide has been helpful in understanding Swiss Airlines' cancellation policy.